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eGov Masterplans

Vision & Strategic Thrusts

Civil Service Computerisation Programme (1980-1999)


The Civil Service Computerisation Programme (CSCP) started with a focus on improving public administration through the effective use of ICT. This involved automating work functions and reducing paperwork to achieve greater internal operational efficiencies. The first challenge was to get ministries to agree to change their systems and adopt new technologies. Data was also manually converted into digital format. Over time, this evolved into the provision of one-stop services where government systems were extended to the private sector in implementations like TradeNet, MediNet and LawNet. Then in early 1990s, emphasis shifted towards the consolidation of computing resources in the form of a shared data centre and a civil service-wide network.