eGov Programmes

Objectives A common means of identifying establishments across public sector agencies, thus facilitating the effective sharing of basic non-confidential information on establishments across public sector agencies to enable the delivery of better and more personalised services. To make interactions with the Government simpler, faster and easier.

Fast facts
	Launch date	Sep 2008		Adoption by agencies	84

Background:

In the past, establishments had to use different identification numbers when interacting with different public sector agencies. The more commonly used identifiers included the ACRA number issued by the Accounting and Corporate Regulatory Authority (ACRA) to registered companies, businesses and limited liability partnerships, the ROS number issued by Registry of Societies (ROS) to registered societies, the Central Registration (CR) number issued by the Department of Statistics to various categories of establishments as required for survey or statistical purposes, and the CPF employer number issued by the Central Provident Fund Board to all employers.

Implementation of UEN:

To minimise changes needed, the ACRA number that was issued to about 85% of establishments, was leveraged as the UEN for businesses and local companies registered with ACRA. The remaining 15% of establishments such as societies, embassies, representative offices, and mutual benefit organisations etc which did not have ACRA numbers (as they are not registered with ACRA) have been issued with a new identifier as their UEN.

By January 2009, all establishments were issued with their UEN, and all government agencies have adopted UEN with effect from July 2009. To facilitate the transition to UEN, conversion software that maps the UEN to existing identifiers were provided to public, private and social sector agencies.

The figure below shows how having a UEN simplifies business and citizenry interactions more simplified and efficient.

Source: www.uen.gov.sg

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